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International Automotive Technicians Network
Re: Customer beliefs
Posted to Shop Management Forum on 2/19/2013 2 Replies

Hi Kevin

Many owners and techs believe that any oil will do?

Many owners and techs believe any anti freeze will do.

Many owners believe that they can gain customers by giving away work.

Many owners believe the tech should take one for the team.

Many ... Login to read more.

2 Replies Received (View Replies)