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International Automotive Technicians Network
Re: Customer beliefs
Posted to Shop Management Forum on 2/18/2013 12 Replies

Customers believe that if the Check Engine light is on, and the car runs bad, you will charge them more if they tell you its ON. If you ask them if its on, they act like they don't even know what you are talking about. I cant number the times they tell me how ... Login to read more.

12 Replies Received (View Replies)