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International Automotive Technicians Network
Re: Customer beliefs
Posted to Shop Management Forum on 2/18/2013 7 Replies

Hi James,

About 10 years ago I worked at a shop on 8 mile rd. For some reason the customers in this area had the belief that you don't take your car in for repairs, until it is completely broke down.

Every week, we saw cars that had the brakes driven on, t... Login to read more.

7 Replies Received (View Replies)