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International Automotive Technicians Network
Re: How do you handle calls for tech help? Are we required to help?
Posted to Shop Management Forum on 4/16/2001

To answer questions or not is up to the individual answering the question. I try to be helpful, gain a customer, if it is another shop, they will return the favor. Although when it is a shadetree mechanic I have learned to first make sure they know what I tell... Login to read more.