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Re: My new pet peeve
Posted to Shop Management Forum on 1/23/2013 3 Replies

Here's what I do; "... well Mr Jones, I had to stop and get $20 worth of gas in your car, here's the reciept and it's included on your ticket."

Then smile and add "It only added about $25 to the labor portion". Of course you then tell him you were ju... Login to read more.

3 Replies Received (View Replies)