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Re: WWYD / customer induced oil spill
Posted to Shop Management Forum on 1/15/2013 11 Replies

Yep, **it happens. I don't itemize something like this but add the appropriate amount of time to the repair invoice. Seems like a person catches more flack when labeling something as "hazardous" and then billing to clean it up than if you just blend it in to t... Login to read more.

11 Replies Received (View Replies)