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International Automotive Technicians Network
Re: WWYD / customer induced oil spill
Posted to Shop Management Forum on 1/15/2013

Marlin, you post makes the most sense. S%$T happens, and it is just a part of doing business. Have you ever been in a store and accidently knocked something over, and destroyed it? Did the store INSIST you pay them for your accidential negligence? DID THEY... Login to read more.