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International Automotive Technicians Network
Re: WWYD / customer induced oil spill
Posted to Shop Management Forum on 1/15/2013

I wouldn't charge him for the clean up. However I would certainly build him an estimate for the repair and may bump it up by .5 for your troubles and hope that he fixes it with you. If not, I'd probly just take it with a grain of salt(or in your case some kitt... Login to read more.