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Re: No wonder we fight the public perception
Posted to Shop Management Forum on 12/29/2012 4 Replies

2 ways of looking at this. First, the OP was willing to drop $400 to an outside source for a diagnosis. That money could have bought an injector and seals. (new and O.E.) If it fixed the Lexus, then bill the customer. If not, either leave it in and eat it ... Login to read more.

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