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Re: Another Difficult New Customer
Posted to Shop Management Forum on 12/28/2012 1 Reply

Bruce, you did NOT read my post accurately. I never said anything about mark up not allowed. You inferred this, and erroneously so. NEVER. For God's sake, why is the customer not entitiled to know EXACTLY what parts were installed, new OEM, AM, used, repaired,... Login to read more.

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