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International Automotive Technicians Network
Re: Another Difficult New Customer
Posted to Shop Management Forum on 12/28/2012

people, you can never predict them. I had a customer, drove a ford aspire, total junk, every repair was glue this, fabricate that and so on. every time she picked it up she added a $5 or $10 to the payment saying I did not charge enough. I even once su... Login to read more.