× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Another Difficult New Customer
Posted to Shop Management Forum on 12/28/2012 2 Replies

These guys prove the 90/10 rule.

In my time I have had many of these jerks. Most are dealt with fairly swiftly and fired as customers. A couple simply pissed me off. My solution, while not very business like, was satisfying. I would offer to return the car t... Login to read more.

2 Replies Received (View Replies)