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International Automotive Technicians Network
Re: I want to talk to the boss
Posted to Shop Management Forum on 11/1/2012

Hi Jim

What does the OLD owner have to do with the situation?

Your service writer kindly tells them that you are working on a car. Can they please tell her what is needed. 90 % of the time it is to set an appointment. Then she tells them she can handle tha... Login to read more.