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Re: CUSTOMER WENT SOMEWHERE ELSE
Posted to Shop Management Forum on 10/15/2012 2 Replies

These are always really easy. You tell the customer of your findings, then you tell them you will replace the oil pan gasket under warranty,,, if it fixes the oil leak. If it does not fix the oil leak, they they pay for the oil pan gasket, and what else it tak... Login to read more.

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