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Re: How would you respond ?
Posted to Shop Management Forum on 9/29/2012 1 Reply

John,

I would just shoot him your normal "Estimate", ignore the rest of the letter, and let it fly, don't let your ego get involved. It's not really a "quote" as you are not committing to the cost.

I don't know if you have heard of "D.I.S.C." personality ... Login to read more.

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