× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Customer Follow Ups
Posted to Shop Management Forum on 9/25/2012

CL and DF are great tools to help you gain a web presence but they don't help you gain a personal connection with your clients.

If your Mom sent her girlfriend over to have you work on her car you'd make damn sure you found the time to call her a few days la... Login to read more.