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International Automotive Technicians Network
Re: Why you should have a dedicated Service Advisor!
Posted to Shop Management Forum on 9/18/2012

Sorry Dwight, didn't mean for it to be taken that way. I mean that customers are different whereas a percentage of them eat the technical stuff up the remainder stand there looking bewildered and I often cannot tell them apart. That's why I stay in the back wh... Login to read more.