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International Automotive Technicians Network
Re: How many master 'A' techs are in your business model?
Posted to Shop Management Forum on 8/25/2012

B techs should be able to do a lot of the diag work, whether it's a cel or abs or airbag or electrical issue (most of what they do will be common faults with the bigger systems, pattern failures, etc...). The A tech comes in when that threshold is breached, or... Login to read more.