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International Automotive Technicians Network
Re: Advice to give my customer for battle
Posted to Shop Management Forum on 7/15/2012

Chris:

Once had a customer who preferred to do his own changes using products he trusted. It was mid-winter and very cold so he took his GM straight six to a quick lube and paid them their 'special' price to install his oil and filter.

Turns out they insta... Login to read more.