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International Automotive Technicians Network
Re: Advice to give my customer for battle
Posted to Shop Management Forum on 7/15/2012 1 Reply

One problem may have been pulling the oil out. I had a BMW X5 in recently with a noise in the transfer case, one of my techs meaning well drained the oil into the waste oil container through a cloth. Knowing this was probably a BMW warranty I got this sick fee... Login to read more.

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