× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Advice to give my customer for battle
Posted to Shop Management Forum on 7/15/2012 1 Reply

I would present the customer with an invoice detailing what you were asked to do and what you found. Include only facts. Keep the drained oil in clean, marked containers in case it is needed. I would try not to get involved further than this.

Advise the cust... Login to read more.

1 Replies Received (View Replies)