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International Automotive Technicians Network
Re: Send em packing or accomodate them?
Posted to Shop Management Forum on 7/12/2012

Here is what I would do.

1) Wait till she calls me.

2) Explain my fee and diag the car.

3) Quote repairs at walk in price. If she has money the car gets fixed. If she doesn't have money she had something to take back to the crappy shops. Login to read more.