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International Automotive Technicians Network
Re: Technicians needing too much help
Posted to Shop Management Forum on 6/28/2012

you actually know what to do, but you have a very kind heart and don't want to do [...] have to set new rules then stick to them. if you don't, it only gets worse---------i wish there was a better answer---------being firm but not harsh is the only thing that ... Login to read more.