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International Automotive Technicians Network
Re: how to minimize / deal with come backs
Posted to Shop Management Forum on 6/27/2012

As far as reducing comebacks, when the tech is finished with repair, he of course roadtests the vehicle, usually about a 3 mile trip, freeway and city streets. Then myself or SM roadtests, same course. This has caught some that would have fallen through the cr... Login to read more.