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International Automotive Technicians Network
Re: A quiet Monday
Posted to Shop Management Forum on 6/5/2012 1 Reply

I dealt with the BBB once on such an item. Tell the BBB like it is.

1. You didn't charge for the inspection.

2. You didn't try to upsell an oil change.

3. Either the other shop can't read a dipstick or sometime in the last 3 months somebody adde... Login to read more.

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