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Re: Customer calling on parts price after quote has been made
Posted to Shop Management Forum on 5/31/2012 1 Reply

Don't tell them where you buy parts. Whatever price they quote, tell them that's not the same quality parts that you buy. Its none of their business where you buy parts from, tell them it comes from YOU, with a warranty. One time I had a lady that was price sh... Login to read more.

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