× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: A customer relations warranty exercise
Posted to Shop Management Forum on 5/30/2012 1 Reply

A shredded clutch? After the OK to do the repair, and we get it out to find what you did, we will call the customer and explain the IF, we get it back again, it will be at their expense! In my extended youth, I MIGHT have done the same thing, and KNOW what cau... Login to read more.

1 Replies Received (View Replies)