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International Automotive Technicians Network
Re: A customer relations warranty exercise
Posted to Shop Management Forum on 5/30/2012

Just went through this on a CTS...told the kid and his father that the clutch had a lifetime warranty but if it looked like the one we pulled all bets were [...]'s ego was somewhat deflated but he wasn't the one paying...If it comes back we ALL know the [...] ... Login to read more.