× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Customer calling on parts price after quote has been made
Posted to Shop Management Forum on 5/30/2012

Going into my 9th year of business, I have a few of my crony customers bringing in their own parts. Two guys know what they're doing I have no problem with them bringing in their own stuff. I charge book + 10% on labor, plus incidentals. Two recent BYO part pr... Login to read more.