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Re: Customer calling on parts price after quote has been made
Posted to Shop Management Forum on 5/30/2012 1 Reply

Mark:

[...trimmed text...]

Why on earth (or elsewhere) would you ever want to plant in the person's mind EITHER of these possibilities?

--"I could also buy one for $20"

--"replacing it free of charge in 3 month... Login to read more.

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