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Re: Customer calling on parts price after quote has been made
Posted to Shop Management Forum on 5/30/2012

Also, I do not think it is in any way fraudulent to state "With my parts $[...] and with your parts, same price, same warranty. It's the only way we'll do the repair." Nobody will go for that, so you don't have to worry about the quality of their parts. Le... Login to read more.