× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Customer calling on parts price after quote has been made
Posted to Shop Management Forum on 5/30/2012 2 Replies

[...trimmed text...]

I would say that it's not the same part...

The part he buys has no warranty from you included with it. It also has no labor warranty (from you) with it. Clearly, it is a different part.

Write out... Login to read more.

2 Replies Received (View Replies)