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Re: Customer calling on parts price after quote has been made
Posted to Shop Management Forum on 5/30/2012

This is a cut-and-paste from my shop brochure. We deal with "mail order" catalogs in our business, and this is my stated policy. Trim it and use your own words if you like. The simple bottom line is " I pay my bills by selling labor AND parts. The parts store ... Login to read more.