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International Automotive Technicians Network
Re: Customer calling on parts price after quote has been made
Posted to Shop Management Forum on 5/29/2012

Stan, I feel your pain, but there are several things to remember-

YOU are:

AC certified

Pay an annual fee to the county and state FOR this certification

Are forced to have a 5K buck recycle machine

Mr. Customer:

Can got to the parts store and buy t... Login to read more.