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Re: If I heard this once - I heard it 100 times
Posted to Shop Management Forum on 5/21/2012 1 Reply

There is a difference between recommending needed repairs and trying to hit a homerun on every RO. I've worked at dealers and independents with guys who tried to pay their mortgage on each ticket. I always found the best way was to make 3 lists of recommendati... Login to read more.

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