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Re: 13 years later flat rate is still the #1 problem
Posted to Shop Management Forum on 5/21/2012 1 Reply

Ernest:

I worked at a U-Haul Rear Support Garage (we did the big repairs the outlying retail outlets could not complete) in the middle eighties. We worked 4-ten hour days, and were required to be 100% efficient. This led to what was known as "Hanging Paper".... Login to read more.

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