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International Automotive Technicians Network
Customer repeated calls
Posted to Shop Management Forum on 5/9/2012 40 Replies

How many calls is too many while you are working on a vehicle. It seems as if the problem is getting really bad, we call with any updates and tell them when it should be complete but we have customers ( many ) that will call 4 times a day or more to check on t... Login to read more.

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