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International Automotive Technicians Network
Re: So who pays when no one wants to buy the special tools
Posted to Shop Management Forum on 4/26/2012

Whoever decided not to charge for a noise diagnosis is an idiot.

Finding and fixing noises is one of the things that sets us apart. I have earned new customers for life by taking the time to find and fix "that annoying noise" and YES, I charged for it! Login to read more.