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International Automotive Technicians Network
Re: What you can learn from Southwest Airlines
Posted to Shop Management Forum on 4/19/2012

I flew Southwest a couple of weeks ago, that was not my experience. I moved my seat to accomodate a woman with kids and you would have thought I just produced the Holy Grail. They treated me like a king for the whole fight. My return flights were pleasant as w... Login to read more.