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International Automotive Technicians Network
Re: So who pays when no one wants to buy the special tools
Posted to Shop Management Forum on 4/13/2012 1 Reply

Hi Bruce,

I agree that the customer is ultimately the loser when cars are misdiagnosed because of lack of training or lack of special tooling. The other day I had a Jeep come in with at stalling complaint. It was to a chain store that simply installed a CKP ... Login to read more.

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