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International Automotive Technicians Network
Re: MAD CUSTOMER
Posted to Shop Management Forum on 3/7/2012 3 Replies

I agree..

On one hand, the dealer is right for wanting to make the car match OEM design.

On the other hand, I feel the tech was right in his decision if it was done for the honest intention to protect her transmission from a known common issue.

Then ther... Login to read more.

3 Replies Received (View Replies)