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International Automotive Technicians Network
Re: Advice on firing a customer
Posted to Shop Management Forum on 3/5/2012

Very similar to what I told a customer years ago that didn't want "that woman" working on his car. Debbie was a 7 year employee that was one of my most reliable service techs, with nearly 0 comebacks.

I mentioned that it was a shame that he didnt want one of... Login to read more.