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International Automotive Technicians Network
Re: What do you tell clients about oil/fluid change intervals?
Posted to Shop Management Forum on 3/1/2012

Byron You don't understand it's all about SPIN. When the customer has engine issues the shop tells them that all the vehicles have what ever issue due to the crappy car they bought. The shop never mentions that they are not using the proper spec oil as they ar... Login to read more.