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Re: Wanting your customers to love your service is wrong
Posted to Shop Management Forum on 2/29/2012 2 Replies

Hi Mark

The question was do you think auto repair falls into the group of straight forward thinking like when they had the candle problem set with each item individually. Or the original candle problem with some of the matrials in the box which requires some... Login to read more.

2 Replies Received (View Replies)