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Re: Wanting your customers to love your service is wrong
Posted to Shop Management Forum on 2/29/2012 6 Replies

Hi Mark

So what group do you think auto repair falls into? The group that has the tacks in the box and need to figure out how to make it work or the group that the tacks are outside the box and the solution seems obvious. According to this video it can make ... Login to read more.

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