× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Difficult customer
Posted to Shop Management Forum on 2/7/2012 2 Replies

As far as how would I have handled it?

I wouldn't have needed to...

Our disclaimer on the bottom of EVERY invoice:

Unless otherwise stated, we guarantee our parts and workmanship for 12 mos/12k miles. In the event of a possible warra... Login to read more.

2 Replies Received (View Replies)