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Re: OVER SELLING $700 brake jobs while selling un-needed parts
Posted to Shop Management Forum on 2/6/2012

#1 If they had a problem, why go to Firestone? #2 Firestone did what I expect from any chain store, get out the hose. #3 If they had come to you, you would have installed a new caliper, no sweat (at their expense). #4 They have no reason to be mad at you. Its ... Login to read more.