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International Automotive Technicians Network
Re: OVER SELLING $700 brake jobs while selling un-needed parts
Posted to Shop Management Forum on 2/5/2012

[...trimmed text...]

Hey Adam,

I wish I would have in the beginning. I think next time I do a job like that I'm going to go for a ride with them BEFORE working on it so there is no question as what noises it makes.

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