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Re: OVER SELLING $700 brake jobs while selling un-needed parts
Posted to Shop Management Forum on 2/5/2012

Hi Gary. From the neighbors point of view, Firestone is right, and you are wrong! Just look at the price tag, your work has no perceived value, because it was free, and something went wrong. Any argument from you will look like sour grapes to your neighbor. N... Login to read more.