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International Automotive Technicians Network
Re: Are You Making Decisions?
Posted to Shop Management Forum on 1/30/2012

I agree 100% that we shouldn't pre judge what a person may want or find value in. Therefore they should be given options on things like tires, batteries, shocks and such. Other types of repairs, not so much. If I told a customer that I would do something if it... Login to read more.